Contabo is more like Cuntabo, their support is beyond useless and the virtual machine is really slow atm so the server can't be running on that. They also have really terrible reviews and have been called scammers before. Data however just rented a new DEDICATED server and hopefully it will be up in the next 24 hours, they say 1-3 days but let's be optimistic :).
Yes, I am trying to get everything sorted on both ends. Trying to revoke the order at Contabo, and at the same time get our new hosting and dedi at oneprovider.com set up! Stay tuned on the facebook page where I will post updates as soon as I get them!
Thank you for your patience, guys. We feel unlucky with this situation, but lucky to have you as players!
Not even the machine itself says it is any problem with it - but it is taking 1 min+ to open any application (even windows explorer), some applications will not even start. Nothing is installed on the machine except from a MySQL Server + Workbench. We did not have this issue before friday evening. Something is very wrong with the machine they have provided regardless of what their status says
Probably because Data is either working on the dedicated right now or they don't even have it yet, as posted before getting the dedicated server could take up to three days, but hopefully not! This is not in the hands of Data/Jan.. it just depends on the provider.
Way to lose an entire playerbase guys. :/ Dunno why you just didnt go with a well known/good rep provider that sets up in hours. Keep the server running then just C+P the DB over...
Also the amount of fuck ups in the development could have been prevented if you simply set up a local test server, even on your home rig its easy enough to do. Then test shit out on there.
Again ill mention how dumb it was to make 2 tavi servers, splitting the already declining playerbase, you aren't on A3 launcher so you didnt have a flow of fresh players. Your server was entirely word of mouth and forum posts as far as advertising went.
If you get shit stable again and with a decent pop ill defo come back, the core features you had working made it the best server around.
agreed, the server used to be good but as of late the staff has made terrible decisions and it killed the player base, not only ISP and Development wise but also how many just don't care enough to respond on TS.
Step 1-Get a UK,FR or GER ISP
Step 2-Add new features or events.
Step 3-Get new Staff
I used to get 50 fps now 30 if I'm lucky... as of right now you've lost 8 players until you get your shit together.
We are sry you feel this way, but since the servers only run on donations we have to set the server budget after it. I have been away for a week since I have other shit to do sometimes will be back in a couple of days and help Data who has been working 24/7 to get the servers online again.
Hope you all come back again since we have major plans for these servers as soon we have some extra time to put in.
This stuff wasn't in their hands, Data an Jan are both giving 110% and people still bitch about it. If you have such massive problems not playing for 3 days, you maybe need to find new hobbies. Sorry, but this constant whining pisses me off. I'm staying on the server because I enjoy playing on them.
We've had massive lag and downtime the past week and it scared people away. Nobody wants to commit to a server thats only up 50% of the time, the servers used to be full 24/7 with loads of action but that's not the case anymore.
Obviously it's not the admin's fault since it was the host provider being a massive dick but it really hurt the player count and then the descision to split it even further by hosting 2 servers on the same map with different DB's wasen't the best idea.
The servers are really good (when they are up :P), no doubt there. You've got some great content, awesome missions, humanity system!!!, active admins and DEV's who put in many hours and hard work to get the server content to where it is today.
In my opinion it's all about advertising the server right now. Get that shit out everywhere - every forum, every reddit thread, maybe even adapt the mods so the server can fit in A3L. You will still need further support (donations) to pay for the new hosting and you wont get that with a steady player base of 15-20 people.
Obviously I would love for the server to get a larger fan base and too work out the issue's. but if your staff you need to take it with a grain of salt. Nobody will play on an inactive server especially one that has this many flaws (currently). Nevertheless there is serious competition in Exile and honestly right now SP4R cant keep up with it.
my opinion of the dwindling playerbase is mostly from a few things.
1 it is too damn scary to commit time. Ive played on thr sp4r server for about 4 weeks. We have 2 vehicle wipes one money wipe . and then the bug which took out some.peoples bases. Putting the time to get something nice like a strider keeping it safe for a few days and then having it get wipe is tough. I remember asking when the wipe will be and the answer i got was most likely never. Bam another week later another vehicle wipe .
2. Weird priority on developers time. There is/was a bug where a purchased vehicle would just explode when purchased . instead of fixing that they decide tonchange how base maintence works which caused the base disappearing bug. Imagine playing for a week and then every car u buy blows up then the next day ur base ia gone despite being told it was fine for another month. I dont blame players for leaving in that situation.
3. Mis information. For a long time when you entered a the server a message would pop up saying if u killed a level one bandit /hero you would get 250+- humanity. Appatently that was never right. This particular one has been fixed but when people cant figure out when to pay base maintence or know what the basic rules are then that really messes with players. Hell right now the website has the wrong server ip addresses up. The only place with the correct ip is this facebook
Good pointers, we appreciate all the feedback we get so we can make our servers more robust and attractive.
Data is working on correcting all in-game/website/facebook messages and I'm currently working on improving the trading system which will allow me to add a feature for selling things from your cars.
Ideas
the servers were moved to a new host. the ip addresses are now different.
The servers are down atm because the new host has difficulties. They are fixing the problem as fast as possible.
thanks for the responses
Any ETA on when the servers will be back online ?
Who knows im eagerly awaiting as well. according to the facebook post the only thing we can do is wait for the server host to fix it.
http://contabo-status.com/
The say all is ok with the servers ... :-/
Mah .. this waiting time is frustrating :-(
I wanted to play this weekend !!!!
this is borderline pathetic...
Contabo is more like Cuntabo, their support is beyond useless and the virtual machine is really slow atm so the server can't be running on that. They also have really terrible reviews and have been called scammers before. Data however just rented a new DEDICATED server and hopefully it will be up in the next 24 hours, they say 1-3 days but let's be optimistic :).
Will data be able to get a refund from cuntabo? Because this is absolutely pathetic
Yes, I am trying to get everything sorted on both ends. Trying to revoke the order at Contabo, and at the same time get our new hosting and dedi at oneprovider.com set up! Stay tuned on the facebook page where I will post updates as soon as I get them!
Thank you for your patience, guys. We feel unlucky with this situation, but lucky to have you as players!
@David Maibachl
Not even the machine itself says it is any problem with it - but it is taking 1 min+ to open any application (even windows explorer), some applications will not even start. Nothing is installed on the machine except from a MySQL Server + Workbench. We did not have this issue before friday evening. Something is very wrong with the machine they have provided regardless of what their status says
Why is server 2 still down?
Probably because Data is either working on the dedicated right now or they don't even have it yet, as posted before getting the dedicated server could take up to three days, but hopefully not! This is not in the hands of Data/Jan.. it just depends on the provider.
Way to lose an entire playerbase guys. :/ Dunno why you just didnt go with a well known/good rep provider that sets up in hours. Keep the server running then just C+P the DB over...
Also the amount of fuck ups in the development could have been prevented if you simply set up a local test server, even on your home rig its easy enough to do. Then test shit out on there.
Again ill mention how dumb it was to make 2 tavi servers, splitting the already declining playerbase, you aren't on A3 launcher so you didnt have a flow of fresh players. Your server was entirely word of mouth and forum posts as far as advertising went.
If you get shit stable again and with a decent pop ill defo come back, the core features you had working made it the best server around.
agreed, the server used to be good but as of late the staff has made terrible decisions and it killed the player base, not only ISP and Development wise but also how many just don't care enough to respond on TS.
Step 1-Get a UK,FR or GER ISP
Step 2-Add new features or events.
Step 3-Get new Staff
I used to get 50 fps now 30 if I'm lucky... as of right now you've lost 8 players until you get your shit together.
We are sry you feel this way, but since the servers only run on donations we have to set the server budget after it. I have been away for a week since I have other shit to do sometimes will be back in a couple of days and help Data who has been working 24/7 to get the servers online again.
Hope you all come back again since we have major plans for these servers as soon we have some extra time to put in.
This stuff wasn't in their hands, Data an Jan are both giving 110% and people still bitch about it. If you have such massive problems not playing for 3 days, you maybe need to find new hobbies. Sorry, but this constant whining pisses me off. I'm staying on the server because I enjoy playing on them.
We've had massive lag and downtime the past week and it scared people away. Nobody wants to commit to a server thats only up 50% of the time, the servers used to be full 24/7 with loads of action but that's not the case anymore.
Obviously it's not the admin's fault since it was the host provider being a massive dick but it really hurt the player count and then the descision to split it even further by hosting 2 servers on the same map with different DB's wasen't the best idea.
The servers are really good (when they are up :P), no doubt there. You've got some great content, awesome missions, humanity system!!!, active admins and DEV's who put in many hours and hard work to get the server content to where it is today.
In my opinion it's all about advertising the server right now. Get that shit out everywhere - every forum, every reddit thread, maybe even adapt the mods so the server can fit in A3L. You will still need further support (donations) to pay for the new hosting and you wont get that with a steady player base of 15-20 people.
Obviously I would love for the server to get a larger fan base and too work out the issue's. but if your staff you need to take it with a grain of salt. Nobody will play on an inactive server especially one that has this many flaws (currently). Nevertheless there is serious competition in Exile and honestly right now SP4R cant keep up with it.
my opinion of the dwindling playerbase is mostly from a few things.
1 it is too damn scary to commit time. Ive played on thr sp4r server for about 4 weeks. We have 2 vehicle wipes one money wipe . and then the bug which took out some.peoples bases. Putting the time to get something nice like a strider keeping it safe for a few days and then having it get wipe is tough. I remember asking when the wipe will be and the answer i got was most likely never. Bam another week later another vehicle wipe .
2. Weird priority on developers time. There is/was a bug where a purchased vehicle would just explode when purchased . instead of fixing that they decide tonchange how base maintence works which caused the base disappearing bug. Imagine playing for a week and then every car u buy blows up then the next day ur base ia gone despite being told it was fine for another month. I dont blame players for leaving in that situation.
3. Mis information. For a long time when you entered a the server a message would pop up saying if u killed a level one bandit /hero you would get 250+- humanity. Appatently that was never right. This particular one has been fixed but when people cant figure out when to pay base maintence or know what the basic rules are then that really messes with players. Hell right now the website has the wrong server ip addresses up. The only place with the correct ip is this facebook
So what can we do to help attract new players? First get the correct ip addresses on the website. that should be an easy fix.
Two fix small annoying bugs asap.(so long as they are quick fixes)
Good pointers, we appreciate all the feedback we get so we can make our servers more robust and attractive.
Data is working on correcting all in-game/website/facebook messages and I'm currently working on improving the trading system which will allow me to add a feature for selling things from your cars.